{"id":2330,"date":"2026-08-23T11:20:49","date_gmt":"2026-08-23T11:20:49","guid":{"rendered":"https:\/\/onenews.co.in\/subhodayam\/grievance-policy\/"},"modified":"2026-09-21T22:36:55","modified_gmt":"2026-09-21T17:06:55","slug":"grievance-policy","status":"publish","type":"page","link":"https:\/\/onenews.co.in\/subhodayam\/grievance-policy\/","title":{"rendered":"Grievance Redressal Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, <strong>subhodayam<\/strong> has established a Grievance Redressal Mechanism for readers and members of the public who have complaints about content published on https:\/\/onenews.co.in\/subhodayam\/.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Grievance Officer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our designated Grievance Officer is . You may contact the Grievance Officer at: <strong>Email:<\/strong> editor@onenews.co.in | <strong>Phone:<\/strong>  | <strong>Postal Address:<\/strong> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scope of Grievances<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Grievance Redressal Mechanism covers complaints related to: content that you believe is false, inaccurate, or misleading; content that you believe violates your privacy rights or contains your personal information without consent; content that you believe is defamatory, obscene, or otherwise unlawful; content you believe violates the Programme Code or Norms of Journalistic Conduct prescribed under the Rules; and technical issues related to the removal or restoration of previously accessible content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to File a Grievance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To file a grievance, please send a written complaint to the Grievance Officer at editor@onenews.co.in. Your complaint should include: your full name and contact details; the URL of the content you are complaining about; a clear description of the nature of your complaint; the specific relief or resolution you are seeking; and any supporting documentation or evidence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Timelines<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Upon receipt of your grievance, the Grievance Officer will: acknowledge receipt of your complaint within 24 hours; investigate the complaint thoroughly and independently; provide you with a substantive response within 15 days of receipt; and where appropriate, take remedial action including correction, clarification, or removal of the offending content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Escalation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not satisfied with the response of our Grievance Officer, you may escalate your complaint to the Press Council of India or the appropriate self-regulatory body or Inter-Departmental Committee as provided under the Rules. We cooperate fully with all regulatory and oversight bodies.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, subhodayam has established a Grievance Redressal Mechanism for readers and members of the public who have complaints about content published on https:\/\/onenews.co.in\/subhodayam\/. Grievance Officer Our designated Grievance Officer is . You may contact the Grievance Officer at: Email: editor@onenews.co.in | [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2330","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/pages\/2330","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/comments?post=2330"}],"version-history":[{"count":1,"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/pages\/2330\/revisions"}],"predecessor-version":[{"id":3331,"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/pages\/2330\/revisions\/3331"}],"wp:attachment":[{"href":"https:\/\/onenews.co.in\/subhodayam\/wp-json\/wp\/v2\/media?parent=2330"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}